Before the user can start using Nødnett, he/she must complete a course in how to use a radio terminal. DNK conveys and holds both courses for super-users and end-users for Nødnett customers.

The police, fire and health agencies conduct courses for their own user groups.

The goal of the super-user course is to give the user an insight in the following:

  • Be familiar with the network design and how it works
  • Be able to guide end-users in the use of terminals
  • Be familiar with fleetmap in their own organization
  • Be familiar with the regulations of communication
  • Be able to communicate with the emergency services
  • Be able to perform basic troubleshooting and maintenance

The goal of the end-user course is to give the user an insight in the following:

  • Be familiar with the network design and how it works (in a shortened version compared to the super-user course)
  • Be familiar with fleetmap in their own organization
  • Be familiar with the rules of communication
  • Be able to communicate with the emergency services
  • Be able to perform basic troubleshooting and maintenance